PRIVACY

privacy policy

Last updated: September 10, 2026

INTRODUCTION

Build & Kept LLC (“Build & Kept”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, purchase our services, communicate with us, or use our Home File services.

INFORMATION WE COLLECT

We may collect information you voluntarily provide to us, including your name, email address, phone number, property address, and other information necessary to provide Home File services.

Clients may also provide home-related records and information, including warranties, inspection reports, appliances and equipment information, maintenance records, and other documents associated with their home.

HOW WE USE YOUR INFORMATION

We use the information we collect to provide and manage Build & Kept services, create and maintain Client Home Files, communicate with clients, process service request, maintain business records, improve our services, and respond to questions or inquiries.

We do not sell or rent our clients’ personal information.

PAYMENT INFORMATION

Payments for Build & Kept services may be processed through third-party payment processors. Build & Kept does not directly store complete credit or debit card information submitted through these payment processors. Payment information is handled according to the privacy and security practices of the applicable payment provider.

HOME FILE RECORDS & DOCUMENT STORAGE

Client records and documents provided to Build & Kept may be stored electronically using third-party cloud-based services. Build & Kept takes reasonable administrative and technical measures to protect Client information from unauthorized access, use, or disclosure.
However, no method of electronic storage or transmission is completely secure.

SHARING OF INFORMATION

Build & Kept may share information with trusted third-party service providers when reasonably necessary to operate our business or provide services to Clients, such as website hosting, cloud storage, email and payment processing providers.

We may also disclose information when required by law or when reasonably necessary to protect the rights, property, or safety of Build & Kept, our Clients, or others.

We do not sell Client personal information or home-related records to third parties.

DATA RETENTION & CLIENT RECORDS

Build & Kept retains Client information and home-related records for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes. Clients may contact Build & Kept to request access to or correction of personal information maintained by us. Requests for deletion will be handled subject to applicable legal, contractual, and recordkeeping requirements.

COOKIES & WEBSITE INFORMATION

Our website may use cookies and similar technologies to support website functionality, understand website usage, and improve the visitor experience. Certain third-party services used on our website may also collect information in accordance with their own privacy policies.

CHILDREN’S PRIVACY

Build & Kept’s website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

CHANGES TO THIS PRIVACY POLICY

Build & Kept may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

CONTACT US

Questions about this Privacy Policy or our privacy practices may be directed to:

Build & Kept LLC
Home Record Management
info@buildandkept.com